Free PDF , by Joseph Grenny Kerry Patterson
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, by Joseph Grenny Kerry Patterson
Free PDF , by Joseph Grenny Kerry Patterson
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Product details
File Size: 2803 KB
Print Length: 337 pages
Publisher: McGraw-Hill Education; 2 edition (May 17, 2013)
Publication Date: May 17, 2013
Sold by: Amazon Digital Services LLC
Language: English
ASIN: B00BPO7710
Text-to-Speech:
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Amazon Best Sellers Rank:
#65,002 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
While the book its self is good. The cover is white and it arrived dirty! The edges and binding looked like it had been dropped on dirty cement or in dirt! I needed these books as soon as they arrived so there was nothing I could do but use them.Please take more consideration when have a white cover on a book!
"Influencer - The New Science of Leading Change" is one of the most impactful books I have read this year. I have already recommended it to dozens of clients, colleagues and friends. Authors Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, and Al Switzler have drawn from extensive well of global experience of advising companies and leaders in Change Leadership.The book is a beautifully crafted weaving together of researched principles regarding Influence and Change, highlighted with gripping vignettes that show examples of how these principles have been applied successful, or misapplied unsuccessfully. The stories make this book breathe.One of the first and best examples is the story of how an employee at Danny Meyer's Gramercy Tavern in New York City noticed that a female patron was distraught as she entered the restaurant. She had inadvertently left her cell phone and purse in the a. She was in a panic. She did not know whom she was supposed to meet, how she would pay for her meal, or how to retrieve her lost belongings. The host immediately went into superhero mode, helping her to find the group she was to join, assuring her that paying for the meal was the least of his concern. He then asked her for her cell phone number, found someone to man the host desk, and went into problem-solving mode. He spent over 30 minutes calling the woman's cell phone, finally reaching the cab driver, who by this time was far away in the Bronx. The Gramercy employee offered to take a cab uptown to meet the driver half way. He did so, retrieved the lost purse and cell phone, and returned to the restaurant before the woman and her group had finished their meals.Throughout subsequent chapters, the authors point out specific steps that Mr. Meyer had taken along the way to create an ethos and culture in which this kind of extraordinary customer service is expected to be offered by every employee. This book is not only valuable for business leaders and owners, it also contains many examples of how individuals have applied the principles of influence within families and personal relationships.I look forward to continuing to learn to apply these principles in my own career and life, and look forward to continue recommending this gem to others.
This is a pretty solid book. The authors do a good job explaining how to influence behavior. Great book if you're the leader of your company, school, classroom, community, or if you are planning to address a massive social change. The authors give great examples.Their basic idea is implementing the ideas of deliberate practice, flow, some of Robbins's material, and others into the concept of influence. Its a smart, quick read. A must for any leader. There wasn't anything mind-blowing per se (if you are up-to-date on the social science books) but still an important read to create and implement change. I took 10 pages of notes in a 300 page book which is above average for me.
A nice quick read with engaging stories mixing failed attempts and positive outcomes to some major issues. The authors have done a good job of weaving the stories throughout the book. The book came around for me at a good time, as I will be undertaking a new business who's success will require changing the mindset of the market to more forward and sustainable thinking (habits). I look forward to sitting down with the question/problem and applying the 6 Sources of Influence Model to our situation and maximizing the opportunity to expand the awareness of the Triple Bottom Line: People, Planet and Profit as it applies to our business and to everyone we connect with.
As a new manager in the field of Disability Managment, I've been looking for strategies to gain the trust and confidence of my new team members. I've been really trying hard to avoid many of the same mistakes that I experienced as a subordinate of other well-intentioned yet misguided managers, however, I have been frustrated by the fact that I have been forced to repeat the same bad behavior.I picked up the Kindle edition in hopes of gaining some ideas and inspiration for a new approach. Instead, I learn that I might have been overthinking it!Grenny et al show us the way by pointing to 6 key concepts that enhance the likelihood of our goal attainment, these harness the following:- Personal Motivation- Personal Ability- Social Ability- Social Motivation- Structural Ability- Structural MotivationSome of the ideas are so simple that it'd be easy to dismiss them and move on. However, the case studies presented by the authors create a compelling and convincing reassurance that sometimes simple is actually better.I anticipate that I'm going to be relying on this book for years to come. I am already devising ways to make a positive impact in the realm of Disability Management overall (not just my immediate team!) - this book helps me move my thinking out of the "blame the victim" mindset (they're lazy and don't want to work, so they're trying to get on Workers' Comp!) to the mindset that we recognize that there are barriers that work to bar the person's success with their recovery. Clearly, there's work to be done, and Grenny et al offer some great suggestion to help people help themselves!The thing I appreciate most: it's not a formula - it's a philosophy. Kudos to the authors!
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